Terms and Conditions - Trade Events

Participant (guest, delegate, speaker, exhibitor, sponsor, advertiser) Terms and Conditions (Event)

These terms and conditions apply between the person, firm, company or other entity specified on your booking form (“you” or “your”) and Trade Events Online for participant registrations for the event specified on your booking form (“Event”). Please read them carefully as they contain important information. By submitting your registration to attend the Event (“your registration”) you agree to be bound by these terms to the exclusion of all other terms. If you do not agree to be bound by these terms Trade Events Online will be unable to accept your registration.

  1. Your registration is an offer to Trade Events Online to attend an Event which is subject to Trade Events Online’ acceptance in writing (which may include (without limitation) email).  A binding contract (“Agreement”) between Trade Events Online and you will only be formed when written confirmation of acceptance (”Confirmation” or “Confirmed”) is sent by Trade Events Online to you (whether or not it is received) using the contact details you provided at the time of registration.  You should contact Trade Events Online if you have not received Confirmation within 5 days of your registration, but in any event if Confirmation is not sent within 14 days of Trade Events Online receiving your registration, your registration will be deemed to be accepted unless Trade Events Online notify you otherwise.  Trade Events Online reserve the right in its sole discretion to refuse to accept your registration.
  2. When applicable, you will pay Trade Events Online the fees specified in your booking form for the Event (“your fees”). Payment of your fees must be received in full and in cleared funds by Trade Events Online from you in accordance with Trade Events Online’ payment terms from time to time in force but in any event not later than 48 hours before the Event. If payment of your fees in full is not received before the Event, Trade Events Online may (at its sole discretion) either require such payment as a condition of your entry to the Event or refuse you entry to the Event. No refunds of any proportion of your fees already paid (if any) will be made and any balance of your fees will remain due and payable where entry to an Event is refused under this Condition 2.
  3. All discounts can only be applied at the time of registration and discounts cannot be combined.  All discounts are subject to Trade Events Online’ approval. Discounts for group registrations are only valid for the number of delegates specified on your booking form. If the number of delegates that actually attends the Events is (for any reason) less than the number specified in the your booking form, then Trade Events Online may (at its sole discretion) change the fees charged to reflect the number of delegates that actually attend the Event in line with Trade Events Online’ published prices then in force.  Any additional sums payable to us as a result shall be paid in line with Condition 2.
  4. Prices for each Event are correct at the time of publication. Trade Events Online reserves the right to change the prices at any time, but changes will not affect registrations which have already been confirmed by Trade Events Online.
  5. You may cancel your registration in accordance with this Condition 5. All cancellations received 28 days or more before the Event are subject to an administrative charge of 30%. Trade Events Online regrets that cancellations or bookings received less than 28 days before the Event cannot be refunded or credited and the full amount of your fee remains payable. All cancellations must be sent by email to info@tradeevents.online with subject line “Cancelation” and must be received by Trade Events Online. You acknowledge that the refund of your fees in accordance with Condition 5 is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded.
  6. Substitutions with employees from your organisation are welcome at any time before the Event start date but in all other respects, participant registrations are issued for your personal use only and cannot be shared with any person during the Event. You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others or exploit the registration commercially or non-commercially in any way.
  7. Trade Events Online may (at its sole discretion) change the format, speakers, participants, content, venue location and programme or any other aspect of the Event at any time and for any reason, whether or not due to a Force Majeure Event, in each case without liability.
  8. Trade Events Online may (at its sole discretion) change the date or cancel an Event at any time for any reason.  Where Trade Events Online changes the date or cancels the Event for any reason except due to a Force Majeure Event (in which case the terms of Condition 9 shall apply) Trade Events Online shall offer you the option of attending any rearranged Event that Trade Events Online chooses to organise (acting in its sole discretion). If you promptly notify Trade Events Online in writing before the date of the Event that you do not wish to attend the rearranged Event or if Trade Events Online elects not to rearrange the Event then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by Trade Events Online.
  9. Where a Force Majeure Event has or may have (in Trade Events Online’ sole discretion) an adverse impact on: (i) the ability of Trade Events Online to hold the Event at the planned venue or on the planned date; or (ii) the Event generally, then Trade Events Online shall be entitled but not obliged (in its sole discretion) to either: (i) provide alternative facilities or venue for the Event; and/or (ii) reschedule the Event.  Any of your fees received by Trade Events Online shall be applied to any rearranged or rescheduled Event held pursuant to this Condition 9 and you shall not be entitled to object to such rearranged or rescheduled Event or have any right to claim any compensation in respect thereof.  If Trade Events Online is unable or elects not to rearrange or reschedule the Event pursuant to this Condition 9, then you will (as its sole remedy) be entitled, in your sole discretion, to receive either a refund or credit note in respect of your fees received by Trade Events Online, in each case less an administration charge equivalent to 30% per cent of the total amount of your fees (which Trade Events Online may (in its sole discretion) either deduct from any refund or credit note or invoice you separately). For the purpose of this Condition 10 “Force Majeure Event” means any event arising that is beyond the reasonable control of Trade Events Online including (without limitation) to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war. These terms and conditions shall apply in respect of any rearranged or rescheduled Event organised by Trade Events Online pursuant to this Condition 9.
  10. To the fullest extent permitted by the applicable law, Trade Events Online shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the Event howsoever arising or any venue change. You acknowledge and agree that the provisions of conditions 8 and 9 set out your sole remedy should the Event date be changed or cancelled, and all other liability of Trade Events Online is expressly excluded.
  11. Trade Events Online may (at its sole discretion) refuse admission to, or eject from the Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of Trade Events Online represents a security risk, nuisance or annoyance to the running of the Event. You agree to comply with all reasonable instructions issued by Trade Events Online or the venue owners at the Event.
  12. All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited.
  13. The personal information which you provide to us will be held by us on a database. For more information about how Trade Events Online use the information you provide please see our Privacy Policy.
  14. To the fullest extent permitted by the applicable law, Trade Events Online excludes: (a) all liability for loss, injury or damage to persons or property at the Event; (b) all indemnities, warranties, representations, terms and conditions (whether express or implied); and (c) all liability for any actual or alleged indirect loss or consequential loss howsoever arising suffered by you or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect). If Trade Events Online is liable to you for any reason, Trade Events Online’ total liability to you in relation to the Event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Trade Events Online.
  15. If, by reason of any Force Majeure Event, Trade Events Online is delayed in or prevented from performing any of its obligations under this Agreement, then such delay or non-performance shall not be deemed to be a breach of this Agreement and no loss or damage shall be claimed by you by reason thereof.  Trade Events Online’ obligations shall be suspended during the period of the delay or non-performance and Trade Events Online and you shall each use reasonable endeavours to mitigate the effect of the Force Majeure Event.  The provisions of this Condition 15 are subject to the provision of Condition 9.
  16. Trade Events Online reserves the right to amend these terms and conditions from time to time.  However, you will be subject to the terms and conditions in force at the time you submit your registration.
  17. No person other than you and Trade Events Online shall have the right (whether under the Contracts (Rights of Third Parties) Act 1999 (the “Act”) or otherwise) to enforce these terms and conditions without the prior written agreement of you and Trade Events Online.
  18. This Agreement is governed by English law and you submit to the exclusive jurisdiction of the English courts. Nothing in this Condition 18 shall prevent or restrict Trade Events Online from pursuing any action against you in any court of competent jurisdiction.
  19. Where we agree to provide a translation of this Agreement, the English language text shall prevail to the extent that there is a conflict between the two.

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